What this guide covers
This page explains how to log into Robinhood on both the website and the mobile app, troubleshooting tips for common login problems (password, 2-step verification, device issues), account recovery steps, and simple security practices to protect your money and data.
How to log in — Web & Mobile
On the web (desktop or laptop)
- Open your browser and go to https://robinhood.com.
- Click Sign In (top-right), enter the email address associated with your account and your password, then click Continue.
- If you use two-factor authentication, follow the prompt to enter the code from your authenticator app or SMS message.
On mobile (iOS & Android)
- Open the Robinhood app.
- On the welcome screen tap Log in. Enter your email and password.
- Complete any two-step verification prompts, Face ID / Touch ID, or passcode unlocks if configured.
Troubleshooting common login problems
- Forgot password: Use the “Forgot password?” link on the sign-in page to receive a reset email. Follow the link and create a new password.
- 2-Step verification not working: If your authenticator or SMS codes aren’t accepted, try time-sync on your authenticator app, or use backup codes if you saved them.
- App crashes / page won’t load: Clear browser cache or update the app, reboot your device, and ensure you have a stable internet connection.
- Locked account: Robinhood may temporarily lock accounts for suspicious activity; follow on-screen instructions and contact Robinhood Support if the lock persists.
Account recovery & 2FA reset
If you can’t access your email or authenticator, start with the account recovery process on Robinhood’s help center. Expect identity verification (photo ID, selfie, or SSN confirmation) to prove ownership before support resets 2FA or restores access.
Important: Robinhood support will never ask for your full password or two-factor codes. Only respond through official support channels found at robinhood.com or inside the app.
Security best practices
- Enable two-factor authentication (prefer authenticator apps over SMS).
- Use a strong, unique password and consider a reputable password manager.
- Enable device biometrics (Face ID / Touch ID) for mobile convenience and security.
- Watch for phishing emails — always check sender addresses and don’t click suspicious links.
FAQ — Short answers
Is Robinhood login free? Yes — signing into your Robinhood account is free. Brokerage services may have fees for some transactions.
Where to get official help? Visit Robinhood’s Help Center at robinhood.com or access Support via the app.